Secure payment

 More security with the new 3D-SECURE and SecureCode system

Since 1 October 2008, security for credit card payment has been tightened thanks to the 3D-SECURE system put in place by the majority of the major banks.
Now you need to enter an additional authentication code to make a credit card payment on our online store.
This authentication is done directly on the website of your own bank.
This is to greatly reduce the chances of fraudulent use of your credit card because even in the event of a credit card theft, it could not be used without knowing the authentication code.

Without the 3D-SECURE device

It was possible to pay simply with the credit card number, the validity date and the three-digit pictogram on the back of your card.
This allowed the owner of your card (whatever it is) to use your card without your consent.

With 3D-SECURE and SecureCode

You have a special personal code dedicated to your internet purchases. 
The latter allows you to authenticate and make sure that it is the cardholder who makes the payment.
It is no longer possible to use your credit card without your consent.

Concretely, to settle an order with 3D-SECURE

- You must enter as usual the credit card number, validity date and pictogram on the website of our banking partner Societe Generale.

- You will then be directly redirected to your bank to enter the authentication code.

- When this information is entered and validated by both banks (our bank and yours), you will automatically be redirected to our online store.

How to find my 3D-SECURE or SecureCode authentication code

Depending on your bank, this code has been assigned to you directly or you will be asked to set it when you first pay by bank card on the Internet.
(variable depending on your bank's policy and the type of card). 
Some banks will ask you for example your date of birth, others will ask you to create this code when you first use it...
You can contact your bank directly for more information about your authentication code.

What happens if authentication doesn't work?

If after 3 attempts, authentication fails, your credit card will be deactivated. 
It will no longer be possible to make a payment via the internet with your card.
However, you can continue to use your bank card normally to withdraw money or pay through a physical bank payment terminal.
You will need to contact your bank to reactivate your bank card for internet payments.

For more information you can log directly to the MasterCard website or visa website or your bank's website by clicking on the corresponding logo below.